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Hor Al Anz - Dubai | Al Majlis Building-M05
First, ensure that your computer is plugged in and the power button is pressed. If the issue persists, restart the device. If this doesn’t work, contact IT support for assistance.
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First, check if other devices have internet access. If the issue is limited to your device, try restarting your computer or reconnecting to the Wi-Fi. If the problem persists, contact IT.
Most software updates are automatic. If you need a manual update, IT will notify you with instructions, or you can contact us for help.
Try closing and reopening the application. If it continues to crash, restart your computer and check for updates. Contact IT support if the problem persists.
Make sure you have the latest security updates installed and use strong, unique passwords. Always lock your screen when away from your computer and avoid downloading unapproved software.
If you are locked out due to a forgotten password, follow the steps in the password reset portal. For other lockout issues, contact IT for assistance.
Report damaged hardware to IT support. We will assess the damage and either repair the item or issue a replacement, if necessary.
